ClearDev Privacy Notice
Last Updated: July 1, 2018
Your Privacy Rights
This website is operated by ClearDev Hosting group entities ("ClearDev", "we", "us", or "our"). This Privacy Notice describes your privacy rights regarding our collection, use, storage, sharing, and protection of your Personal Information. It applies to the ClearDev.com website and all related websites, applications, services, and solutions, regardless of how you access or use them (collectively, the "Site"). All Personal Information processed by ClearDev, which includes its respective successors, subsidiaries, divisions and group entities, shall be limited to the purposes for collection set forth in this Privacy Notice.
Scope and Revisions
This Privacy Notice applies to Personal Information and other information collected by ClearDev or its service providers from or about: (i) visitors to, or users of, our Site (ii) prospective and current customers using ClearDev hosting and information technology services and support (the “Services”); (iii) users of any mobile-device applications that we offer (such as its iOS and Android applications); (iv) service providers and business partners; (v) job applicants; and (vi) other individuals with whom we interact. We may amend this Privacy Notice at any time by posting a revised version on this Site. The revised version will be effective at the time we post it. Therefore, we encourage you to periodically review this Privacy Notice to remain informed about how we are helping to protect the Personal Information we collect. If we make any material changes, we will provide notice on this Site prior to the change becoming effective.
Cross-Border Information Transfers
You acknowledge (a) that you are accessing a Site that is based in the United States, (b) that you are providing Personal Information to a company in the United States, and (c) that ClearDev must adhere to laws of the United States. You agree that Personal Information collected on our Site may be stored and processed in the United States or any other country in which ClearDev, its affiliates, partners, service providers, or agents maintain facilities, and while in such jurisdictions may be subject to access pursuant to the laws of those jurisdictions. Each of these countries has different privacy laws that afford varying levels of protection for your Personal Information, and such laws may be less stringent or may not be as comprehensive as those laws that exist in your country. ClearDev’s privacy practices, described in this Privacy Notice, also comply with the APEC Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of Personal Information transferred among participating APEC economies. More information about the APEC framework can be found here.
How We Use the Personal Information We Collect;
Purposes and Legal Bases for Processing Our primary purpose for collecting and processing Personal Information is to provide you with a secure, smooth, and efficient visitor and customer experience. We may also use your Personal Information to: • operate the Site (the legal basis for processing is either performance of the agreement between us and you or our legitimate interest, more specifically our economic interest in offering you products and services); • provide support or to carry out the service(s) you have requested or authorized (the legal basis for processing is performance of the agreement between you and ClearDev); • troubleshoot your issue and provide you with more effective customer service (the legal basis for processing is performance of the agreement between you and ClearDev); • process payments for products or services you have purchased (the legal basis for processing is performance of the agreement between you and ClearDev); • distribute alerts concerning product upgrades, special offers, white papers, upcoming events and webinars, updated information about existing and new products and services from ClearDev or our partners and to measure the effectiveness of these communications (the legal basis for processing is either explicit consent, the performance of the agreement between you and ClearDev, or our legitimate interest, more specifically our economic interest in making you personalized offers); • provide or operate certain products or services that may engage in automated decisionmaking or profiling (the legal basis for such processing is explicit consent; you may withdraw your consent at any time); and • for such other purposes as required or permitted by law (the legal basis for processing is our compliance with our legal obligations)
How We Share Personal Information with Third Parties
We do not share personal information with third parties unless it is to: investigate fraud or respond to a government, judicial or other legal request; • with ClearDev group entities; • to comply with the law;
How We Protect and Store Personal Information
We endeavor to protect the security of your Personal Information. We use a variety of security technologies and procedures to try to protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer servers with limited access that are located in controlled facilities.
How You Can Access or Change Your Personal Information You may contact us at any time to inquire about the Personal Information we collect about you.
Depending on the Site you use, you may access, correct, or request deletion of your Personal Information by logging in to your account, or you may contact us at info@cleardev.com. We will respond to your request within a reasonable timeframe. In the event ClearDev processes information about you on behalf of one of our customers, please direct your privacy inquiries and requests for access, correction or deletion of Personal Information to the customer. If a customer requests that we remove information, we will respond within a reasonable timeframe. We may need to retain your information for a period of time in order to continue providing a service to you, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, prevent fraud, enforce our customer or user agreement, or take other actions as required or permitted by law.
How We Use Tracking Technologies ClearDev and its partners use cookies or similar technologies to expedite the user login process, remember user experience settings, analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. If you wish to learn more about opting out of interest-based advertising, please click here or if located in the European Union, please click here. Please note you may continue to receive generic ads. Do-Not-Track Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. We do not currently respond to DNT signals. Therefore, please be advised that third party web analytics companies may collect information about your online activities over time and across our website and other online properties. How You Can Opt Out of Marketing Communications We may contact you to alert you of upcoming events, webinars, white papers and promotional campaigns relating to our products and services. If we determine that your explicit consent is needed to send marketing communications, we will obtain that consent before or at the time of Personal Information collection. ClearDev honors your choices. You can choose whether you wish to receive promotional emails, SMS messages, telephone calls, and postal mail from us by using the opt-out methods described in that communication. For example, if you wish to stop receiving email marketing communications from us, you may click the “unsubscribe” link at the bottom of the relevant email marketing communication or by following the instructions detailed in the communication. Please note that this may not unsubscribe you from all other communications. If you wish to optout of all marketing communications, please contact us using the details provided below. Please note that you cannot unsubscribe from service-related messages.
Additional Privacy Rights for Individuals in the European Union
In addition to the rights described elsewhere in this Privacy Notice, you may have additional Personal Information protection rights pursuant to applicable information protection legislation. If you are an individual in the European Union, these may include the right to information portability, the right to withdraw consent for processing, the right to object to or restrict the processing of your Personal Information, and the right to lodge a complaint with the supervisory authority of the EU country in which you reside.
Privacy Shield Dispute Resolution
We have selected JAMS as our Dispute Resolution Provider. Please visit https://www.jamsadr.com/eu-us-privacy-shield for more information
How You Can Contact Us about Privacy If you have any questions, comments, or concerns about your privacy or this Privacy Notice, please contact us at info@cleardev.com or you may write to us at the following address:
Chief Privacy Officer
ClearDev
200 Guernsey St
Brooklyn NY 11222